• William Sumners

Document Automation – Do’s and Don’ts | Mark Ford, CKO Baker McKenzie

Updated: Feb 5

Will Sumners, Echo’s COO, recently caught up with Mark Ford, Chief Knowledge Officer at Baker McKenzie LLP. Mark is a practicing lawyer of 25 years’ experience as well as KM leader and has long experience of document automation. Whilst Head of Knowledge Management at Clifford Chance in 2001 he and his team were only the second law firm globally to deploy Contract Express. No other law firm has had greater input into the design and functionality of the platform.


In this short video Mark explains his key Do’s and Don’ts for automation projects. If you would like access to a longer version of the video please contact us.

Video by Justified Productions Lisa Briggs and music by Bensound.com

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