Our team
Gail Swaffield
Gail Swaffield studied Computer Science and earned a PhD in knowledge elicitation for expert systems. She has over 20 years’ experience in legal technology and knowledge management.
She joined Echo from Clifford Chance LLP where she was Director of Knowledge Management Systems and instrumental in setting up the firm’s document automation team and associated working practices. Gail worked with lawyers across the firm to automate documents in multiple jurisdictions and practice areas.
Recent work
Global Law Firm
Provision of automation Helpdesk, User Training and 'How Do I' Support
Global Law Firm
Interim management of the firm's global document automation roll out
North American Bank
Outsourced development of automated loan and mortgage documentation to streamline lending process and comply with new LIBOR regulations