Automation Audit
Our Service
The audit identifies and provides a business case for the major opportunities for business improvement through automation technology. It allows you to benchmark your firm against sector best practice. The audit comprises the following steps:
Identify, map and rank frequently used precedents and document templates. Analysis of most frequently-used precedents and templates
Structured interview and sampling of user attitudes to and experience of, current precedent resources
Structured interviews with practice management to identify alignment of precedent resources with key business priorities
Audit and benchmark of human resources available to support precedent assets
Analysis and benchmarking of how effectively precedent resources are used to enhance the client experience and drive loyalty
A detailed summary identifying key findings and making actionable recommendations